SeineShop support

Questions about a product or an order? Email hello@seineshop.com with the product name or order number.

Check compatibility

Check your exact device model, charging standard and connector before ordering. Product descriptions list the compatibility information available for each item.

Orders & delivery

Available delivery methods and charges are shown at checkout for your address. For an existing order, include your order number when contacting us.

Returns & refunds

Read the store’s current policies before placing an order. Contact us with your order number and a description of the issue for help.

View store policies →

Catalog availability

Products marked “Coming soon” are previews and cannot be purchased yet.

Browse collections →